Covid-19 Sanitation and Safety Measures
Nichelle Temple
Inderma Studio is commited to the health and wellness of its valued guests and will be reopening slowly and carefully to ensure the safety of all. We have enhanced our already stringent sanitation standards and have implemented a comprehensive safety protocol so that we may provide you with the level of care you deserve. We will continue to monitor the current Coronavirus situation carefully and act in accordance with the guidelines of the CDC, WHO, and both New York City and State guidelines. The safety of our guests is our first priority. As a result of the current environment, you will see that we have implemented the following additional precautionary measures at the Studio.
First of all... we moved into a brand new location!
Our staff has received advanced training and certification on enhanced hygiene and sanitation standards and protocols.
State Guidelines declare Face Masks will be required during appointments. At this time we are only offering our new Mask-On Micro Current and Micro Current Body Treatments.
Temperature checks and wellness assessments at the door for all guests. We ask that guests sanitize their hands (there are 4 restrooms on the 15th floor. Please wash your hands upon arrival) and allow a touchless thermal forehead wellness check upon entering.
Masks/face coverings are Mandatory.
Additional time will be scheduled between each guest/service in order to fully sanitize and disinfect all treatment spaces using hospital grade EPA approved products including all surfaces, furnishings, equipment, product containers, door handles and more.
Regular and frequent cleaning and sanitizing of all common and high-touch areas throughout the studio.
Staff will wear face masks at all times and other PPE as necessary. It is mandatory per state regulation that our guests also wear a mask or facial covering throughout your visit at Inderma Studio and thank you for your consideration and understanding.
Appointment times will be staggered and we will reduce the daily number of treatments provided in order to limit the amount of guests and employees within the spa at any given time.
All service specialists will wash their hands for a minimum of 20 seconds at the start and end of each treatment and between every guest, and will regularly wash and disinfect their hands throughout the day.
All efforts will be made for the social distancing of guests including outdoor seating and allowing a limited number of clients in the spa lobby and common areas.
Temperature checks and wellness assessments at the door for all team members.
We ask that guests sanitize their hands and allow a touchless thermal forehead wellness check upon entering.
The option to prepay remotely for your appointment from your home computer, cell phone or device is available.
Hand sanitizer will be readily available all throughout the studio for your use.
BYOB. our usual complimentary beverages are no longer permitted. There is a drinking fountain in the hallway.
A deep cleaning and sanitation of the entire spa will be done each night and in between client appointments.
As mandated by the state guidelines, refrain from bringing friends or family members who do not have scheduled spa appointments.
Any employee who is feeling unwell will be required to stay home. Likewise, any employee who lives with or has had close contact with anyone who is feeling unwell will also be asked not to come to work. We thank you in advance for your understanding should this cause any changes to your appointment reservations.
We ask any guests to refrain from visiting the spa if they or anyone they have been in contact with feels unwell, has a fever, COVID-19 symptoms or other communicable illness. Likewise, we will allow guests who are unable to make their appointment due to illness to cancel with advance notice without consequence.
We kindly ask guests to please respect our sanitation, safety and hygiene protocols, as well as to be conscientious in regards to safe social distancing while in the hallway, lobby and other common areas.
If there is anything else we can do to help protect your safety please feel free to share your thoughts with us. We want everyone to be as safe and healthy as possible during this “new normal.” Please let us know if you have any special sanitation requests when scheduling your appointment and prior to arrival for your appointment.
We have also updated our Cancellation Policy:
We have a cancellation policy 24 hours before your scheduled appointment, so please keep this in mind should you wish to cancel or amend your booking.
Should you or any of your housemates feel unwell or develop any symptoms within 24 hours of your appointment, the cancellation charge will be waived, as the wellbeing of our guests is our priority. You may reschedule your appointment for 14 days later. If you are unsure whether to attend your appointment, please email the spa so we can advise you.
It is always our goal to support the overall health and wellness of everyone associated with Inderma Studio. We ask that when you visit us that you join us in our mission to provide the safest experience possible by adhering to our protocols. Together we will make a positive difference and ensure the safety of everyone who enjoys the services offered at Inderma Studio.